Customer satisfaction is our priority.

Food Products

Due to hygiene and food safety regulations:

Food items cannot be returned or exchanged once delivered unless:

• Wrong product delivered
• Damaged package received
• Expired product received
• Manufacturing defect

Claims must be reported within 24 hours of delivery with photos.

Jewellery

Jewellery may be eligible for return or exchange if:

• Manufacturing defect
• Incorrect product delivered
• Damaged during delivery

Products must be:

• Unused
• Original packaging intact
• Original invoice available

Customized jewellery cannot be returned.

Fashion & Electronics

Eligible for return within 7 days if:

• Unused
• Original packaging available
• Accessories included

Electronics may require manufacturer service for warranty claims.

Gift Items & Packing Materials

Returns accepted within 7 days if unused and in original condition.

Refund Processing

Approved refunds will be processed within 7–10 business days using the original payment method.

Shipping charges are generally non-refundable unless the return is due to our error.